By Raz Kaplan, 11.28.2022

Cloud comms provider responds to 40,000+ customer queries a day and makes it look easy

Picture this … you’re a leading cloud communications provider in Southeast Asia. Financial institutions and large enterprises rely on you to send messages of all mediums to their customers and then run analytics to understand their audiences better. You recently hit 185 million messages in a single day, and show no signs of slowing down.

But, more messages mean more data – and it’s slowing your analytics down. And with 40,000 customer queries every single day, your existing database is

struggling to keep up. It doesn’t help that regulations require you to hold on to the last

a few years of data – and querying older data takes even longer. But you can’t miss your

SLAs, so your operations team is working overtime to sort through and turn around

query requests.

So, you turn to SQream. With our GPU-based analytics acceleration engine, you’re

able slice and dice hundreds of millions of rows of data. You’re querying it all a fraction

of the time, giving customers richer insights and meeting their SLAs. And it requires a

fraction of the effort, allowing your team to focus on more mission-critical tasks.

 

Now, you’re the only provider in your territory who can analyze three years

worth of messaging data. No one’s coming close to your query response times, and

your European equivalent takes interest. They go on to acquire you, and now they’re

exploring how to bring SQream into their global architecture. That’s what happens when

you ask bigger.

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