CEM in Telecoms Global Summit brings together the world’s leading CX Telecoms professionals to share best practice strategies at a time more critical than ever for the industry. Join us as we tackle key challenges such as the ongoing battle with digitalisation, the shift towards data culture, how to deliver consistent CX across multiple touchpoints, strengthening service culture and ultimately, how to deliver world-beating customer experiences. Free-to-attend for telecoms operators.

SQream CMO David Leichner, will be presenting a session titled: ‘Delivering Superior Customer Experience in the 5G Era’ on January 20th at 12:30 PM GMT.